Policies
Returns & Refunds
We do not accept returns or exchanges.
Fragrance Gallery does not accept returns or exchanges, and we do not have a refund window.
This applies when you change your mind, and it applies to every product we sell: full bottles, testers, gift sets, deodorants, decants, and samples, whether the item is still sealed, opened, or used.
There is no return window. Because we do not take products back, a return shipping cost does not apply.
An order you already received
For anything about an order you received, message us on WhatsApp and we will help.
- WhatsApp +961 3 513 623
- Email fragrancegallerylb@gmail.com
- We reply Monday to Saturday, 9am–6pm Beirut time.
Delivery inside Lebanon is covered separately in our Delivery Policy.
