Frequently Asked Questions

Yes. Fragrance Gallery is an online perfume store based in Beirut. We source only from authorised distributors and, for brands represented in Lebanon, from the brand’s official agent in Lebanon. Every bottle is inspected before it is packed and sold as 100% original.

Eau de Toilette is lighter and fresher; Eau de Parfum is richer and longer-lasting; Extrait de Parfum is the most concentrated and intense. Parfum Oils (attars) are alcohol-free and applied to the skin for an intimate, long-lasting trail.

Keep bottles away from direct sunlight, heat and humidity — a cool, dark drawer or cabinet is ideal. Stored well, a sealed fragrance keeps its character for years.

Yes. We sell 2ml, 5ml and 10ml decants so you can wear a scent before buying a full bottle. Browse Decants/samples. We do not currently sell boxed discovery sets.

A flat $5 delivers anywhere in Lebanon. Orders over $100 ship free. Orders are prepared within 24 hours, Monday to Saturday, 9am–6pm Beirut time, and we confirm the drop on WhatsApp.

Yes — orders over $100 ship free anywhere in Lebanon. The delivery fee is waived automatically at checkout.

We deliver from Beirut to every area of Lebanon. Place your order and we’ll confirm delivery details with you on WhatsApp.

We are online only, so you can order any time. We reply on WhatsApp Monday to Saturday, 9am–6pm Beirut time. Sunday and public-holiday orders are prepared the next business day.

After you send your order on WhatsApp, we coordinate delivery and updates with you directly there using your order reference.

Cash on Delivery, or Whish in advance to +961 3 513 623. There is no card checkout. You send the order on WhatsApp and pay on delivery or by Whish.

Unopened, factory-sealed bottles can be exchanged within 7 days of delivery. Opened bottles and used decants cannot be returned. Message us on WhatsApp with your order reference to start an exchange.

Send photos on WhatsApp the same day. We’ll replace a damaged or incorrect item, and you won’t pay delivery again for the replacement.

نعم. فراغرنس غاليري متجر عطور إلكتروني مقرّه بيروت. نشتري عطورنا فقط من الموزعين المعتمدين، ومن الوكيل الرسمي في لبنان للماركات التي لها وكيل، ونفحص كل زجاجة قبل الشحن. كل عطورنا أصلية ١٠٠٪.

نعم. نبيع ديكَنت ٢ مل و٥ مل و١٠ مل لتجربة العطر قبل شراء الزجاجة. تصفّحوا قسم العينات والديكَنت.

التوصيل 5 دولار في كل لبنان، ومجاني للطلبات فوق 100 دولار. نجهّز الطلب خلال ٢٤ ساعة من الاثنين إلى السبت، ٩ صباحاً حتى ٦ مساءً بتوقيت بيروت، ونؤكد التوصيل على واتساب.

الدفع عند الاستلام، أو تحويل ويش مسبقاً على +961 3 513 623. لا يوجد دفع بالبطاقة على الموقع. ترسلون الطلب على واتساب.